The
Stan James
brand has been at the forefront of Sports Betting over the last decade. With innovative markets and value prices
Stan James
has become one of the most acclaimed names within the betting industry.
They are synonymous with Betting In-Running where their traders update the prices while the sport is in progress. This has raised the bar for the whole industry yet
Stan James
still lead the field. They bet more markets in more sports than any other bookmaker.
Their Gibraltar based Call-Centre handles thousands of calls every day. All betting events and markets are also available through their Call-Centre, including 'In-Running' and 'Special' bets. Your online account details double-up in the Call-Centre allowing you to place bets when you cannot get access to the Internet.
Their Call-Centre and Customer Service departments never close. This ensures that their clients can always speak to one of their representatives no matter what time, no matter what day.
Your Security is guaranteed as they handle millions of transactions a year. Their websites use Secure Socket Layer (SSL) technology on all web pages that contain your personal and payment card details by encrypting them, so only they can access them.
Call-Centre telephone numbers are displayed on their website at all times, on the left hand side of the screen. To use your online account, call the freephone number below:
UK based callers:
08000 35 11 35
International callers:
+ 350 44000
Cards:
VISA, MasterCard, Switch, Delta, Solo
UK Debit Cards:
Switch, Delta, Solo and Electron
Deposit
Deposits on a UK issued debit card are instant and there are no transaction costs. The minimum deposit is £5 or currency equivalent.
For security reasons, you can only register one card at a time to your account. Should you wish to change your card, you must first withdraw your balance to the existing card, unless the existing card has expired, in which case you can register a new card irrespective of your balance. They reserve the right to withhold funds if the card
holder's name is different from the name on the account .
Withdrawal
Withdrawals can be made to any value on a UK issued debit card. There are no transaction costs. Please allow 3 banking days for withdrawals to clear into your bank account. The minimum withdrawal is £10 or currency equivalent.
Authorisation Procedure
In certain circumstances they may ask you to complete their authorisation procedure before any payment is made to you. In such instances they will require the following:
A photocopy of both sides of your credit card clearly showing your signature.
A faxed copy of your passport or driving license.
Signed authorisation statements for each card deposit that has been made.
Credit Cards : Mastercard and Visa
Deposit
Deposits made on credit cards are instant and there are no transaction costs. The minimum deposit is £5 or currency equivalent.
For security reasons, you can only register one card at a time to your account. Should you wish to change your card, you must first withdraw your balance to the existing card, unless the existing card has expired, in which case you can register a new card irrespective of your balance. They reserve the right to withhold funds if the card
holder's name is different from the name on the account.
Withdrawal
Withdrawals can be made to any value on a UK issued credit card. There are no transaction costs associated with credit card withdrawals. The minimum withdrawal is £10 or currency equivalent.
Withdrawals may NOT be possible to non UK issued credit cards. For these cards, payments will be made via bank transfer.
In the event that a client requests to withdraw their full deposited balance without placing bets that reflect the value of their deposit, then they reserve the right to withhold sufficient money to cover their transaction costs.
Authorisation Procedure
In certain circumstances they may ask you to complete their authorisation procedure before any payment is made to you. In such instances they will require the following:
A photocopy of both sides of your credit card clearly showing your signature.
A faxed copy of your passport or driving license.
Signed authorisation statements for each card deposit that has been made.
You can fund your account by sending any of the above payments to their head office. Funds will not be made available until they have cleared in their account. Please write your name, username and email address clearly on the back of the cheque. Please note that these payment types may take up to three weeks to clear.
All cheques should be made payable to - Stan James (Gibraltar) Ltd.
The address to send payments is:
Stan James
Suite 6
Portland House
Glacis Road
Gibraltar
Withdrawal
They can send you a personal cheque upon request. Please note that cheques will only be written and sent to the same name and address as that on the account. The minimum withdrawal is £25 or currency equivalent.
